WHAT IS A MULTI-FAMILY OFFICE (MFO)? 1
MFOs are structured to offer integrated, interdisciplinary services to ultra-high net worth individuals and families. MFOs have historically provided customized service levels and confidentiality not available from larger product-driven financial institutions.
The family office represents a center of influence and stability to help families with exceptional wealth ensure the preservation and growth of their financial assets and family heritage. In general, an MFO aggregates and focuses resources to facilitate a common interest in asset protection, cost control, financial education, family philanthropy and a host of other needs.
CHARACTERISTICS 2
MFOs tend to have the following characteristics:
Independence: MFOs typically do not sell (traditional products that a family might typically encounter from a brokerage firm) and generally are not compensated for the products utilized by clients. MFOs usually follow a "service delivery model” holding themselves out as an objective provider of advice that places the interests of their clients first.
Breadth and Integration of Services: MFOs provide a wide array of services and typically oversee their clients’ entire financial universe. MFOs will have full information about their clients investments, tax situation, estate plan and family dynamics. With this information the MFO can assist in structuring and administering the clients’ financial universe in an optimal fashion.
Professionals with Diverse Skills and Deep Specialties: MFO professionals provide a wide array of advice and assistance to their clients. MFOs also have to be able to provide specialty knowledge on certain topics such as: income taxation, estate planning, and investments.
High Touch Services: MFOs have high average account sizes and low client to employee ratios. Large account sizes combined with low client-to-employee ratios allows a great deal of focus and attention on each client family. Meetings with clients often occur many times a year.
Multi-Generational Planning: MFOs typically work with an entire family – the patriarch/matriarch, their children and grandchildren. Planning encompasses the family’s goals which typically includes passing wealth down to lower generations in a tax efficient manner. Children and grandchildren are clients and are counseled on investments, taxes, estate planning, and philanthropy from an early age. MFOs often coordinate and moderate family meetings for their client families.
Outsourcing: MFOs do not typically provide all services in-house. It is common for some of the investment management to be outsourced to independent money managers. Custody and tax return preparation are also commonly outsourced.
Focus on Taxable Investor: Most MFOs have a myopic focus on taxable investors as the bulk of their client's assets are subject to short and long term capital gains. This is unique to very high net worth families. Most investment research (academic and financial service industry) is geared toward the institutional investor and foundations (with very different tax concerns than individuals and families). The bulk of the research done for the individual investor relates to 401ks and IRAs.
BENEFITS2
MFOs may have one or more of the following benefits:
- Objective financial advice
- Creative solutions to financial issues
- Clearinghouse for financial, investment, tax and estate planning ideas
- Advice from professional team with diverse backgrounds
- Coordination of other advisers
- Proactive advice – a function of low client to employee ratio and frequency of meetings
- Delivery of carefully selected money managers, custody, insurance, loans, etc.
- Negotiated cost savings with other financial providers (e.g. investment management, custody, trading costs)
- Integration of client’s estate planning, income taxes, investments, philanthropic goals and family situation